FAQ’s

If you have a question, chances are we might have answered it already! Check out a list of frequently asked questions below, and if you still don’t see an answer to your question, you can:

  • Submit a ticket
  • Live chat with one of our representatives
  • Schedule a demo call

Contracts are scary, do I have to sign one?

Nope, try Keptify for one month and if you don’t like it, you can cancel anytime, just give us seven days notice.

Will I be bothering customers with Keptify’s remarketing tools?

No, because we strategically target visitors who have already shown an interest in what you have to offer. Our remarketing emails have less than a .01% unsubscribe rate.

How much money can I make using Keptify?

You can expect a 20-30% increase in sales.

Who takes care of the design?

We do, it’s a complimentary service we offer customers. We are committed to your success which is why our experts want to help optimize your campaigns. You are welcome to design your own, but the majority of our customers trust our expert team.

Does Keptify work with any ecommerce platform?

Absolutely. Our software is designed for maximum compatibility. We cover all the major ecommerce platforms like Shopify, Magento, OpenCart, Prestashop, 3dcart, Volusion, BigCommerce, but also any custom platform that our clients use.

We already have a retargeting campaign. How is this different?

Great question! Retargeting and remarketing are two separate things:

  • Retargeting typically relies on displaying ads to customers on various sites as they surf the web.
  • Remarketing, on the other hand, uses email and occurs when you engage with visitors before they leave your website.

Will this slow down my site?

Keptify will have absolutely no impact on the speed of your site. We intentionally designed the software with non-blocking technology to ensure that customers didn’t have to choose between our software and website speed. You can have it all!

How long will it take to get started?

48hrs…We don’t mess around! We know that every moment you don’t have Keptify you’re missing out on revenue. Once you add the Keptify tag on your site, our team of experts will start working on the setup and design of your campaign, which we complete within two days.

Start Converting

Let’s improve conversion.
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